Winning Technologies / Covad Communications Services

Why Covad / Winning Technologies VoIP Is Right for Your Business!

Make moves, adds, and changes instantly - without requiring specialized resources or service calls.

Do-It-yourself features - allow you to assign a new user and make changes to features for any employee from any internet connection. Users can set up their own voicemail, call routing, and profiles quickly and easily.

New features and upgrades - available automatically over Covad's fully managed network.

24x7x365 customer support - were here for you, day and night.

Improved Employee Productivity

Reach employees anywhere, anytime - assign them one single number that ravels with them , with calls routed to their cell, home, office or anywhere they designate.

Smarter Call Routing - receptionists can see who is on the phone and who is available, using the Soft Console. Or use the auto attendant feature to allow callers to self-select the person or department with whom they wish to speak. Plus, each employee gets their own 10-digit number, so callers can reach them directly.

Increase sales and support efficiency - route incoming calls several ways: send them to ACD Agent Groups, cascade them to various stations using Hunt Groups, or direct them to multiple phones simultaneously.

The Covad Dashboard

While most of the features of the Covad / Winning Technologies vPBX voice service can be managed from a phone, the Covad Dashboard gives users and administrators the ability to set up and manage their communications the way they want them. This simple yet powerful tool gives you total control through a standard Web browser or wireless (WAP) device.