Winning Technologies / Covad Communications Services

The Benefits of Covad / Winning Technologies VoIP Are Loud and Clear

Covad / Winning Technologies VoIP vPBX voice service will truly help transform your company's communications, giving you the control to configure and manage your phone system the way you want it. Here is a summary of the key features and benefits.

Find Me / Follow Me Instant call Forwarding

Never miss a critical call again. Assign just one phone number per employee and incoming calls will find them, wherever and whenever they want to be found. Results include better access for customers, reduced phone tag and cost reduction.

Click to Call

Speed dial with a click of the mouse. Connect automatically with your contacts, including your Microsoft Outlook contacts list, saving you time and making it easier than ever to manage your calls.

Visual Voicemail

Find your most important messages, instantly …visually. View, prioritize, and even email your voice and fax messages, you'll spend less time retrieving and wading through messages, and more time acting on them.

Fax Mail

Receive and forward faxes just like email. No more scrambling for lost faxes or re-faxing a fax. You can redirect received faxes to any fax machine, send them as an email, or save them to your hard drive.

Instant Conference Calling and Web Conferencing

Bring people together instantly, affordably. Pick a list of contacts and set your conference in motion: the Dashboard will dial in all recipients. You can also schedule your calls or Web conferences in advance, without operator assistance.

Private IM

Communicate securely in your office. Use the instant messaging to see who is available and communicate with them.

Directory Services

A Visual "411" is one click away. Leverage online directory services for reduced operator assistance expenses and efficient information access.

Call Logs

Effective call management. Empower employees with real-time detailed call logs that display both caller name (when available) and telephone number for incoming, outgoing and missed calls.

911 Service

Ensure employee safety. Keep them safe and in touch with integrated Emergency 911 dialing.

Soft Console

Keep productivity high. Monitor availability of employees to take calls in real time, keeping your operation running smoothly.

Auto Attendant

Efficient call routing. Customer can self-select and self-direct who they need to reach, without having to go through the operator or reception desk.

Automated Call Distribution (ACD)

Improve customer service and call handling. With multiple ACD and hunt groups, you can direct callers to the right person at the right time, ensuring excellent customer service and call handling.